Renovo Travel Privacy Policy

At Renovo Travel (“we”, “us”), the privacy and security of your data are our top priorities. This Privacy Policy details how we collect, use, protect, and share your information when you access our website or use our services.

Data Subjects

Our website categorizes users into Visitors, Clients, Partners, and Representatives for tailored privacy practices:

Visitor: Anyone browsing our website.
Client: Users who engage with our services.
Partner: Entities offering travel-related services. Note: Partners act as independent data controllers when providing their services.
Representative: Individuals whose data we receive from our Partners, including clinics and hospitals.

Purpose of This Policy

This document provides insights into:

The nature of data collected via our Website.
Utilization, storage, and protection of this data.
Your rights regarding your data.

In Short:

Certain personal data is processed for accessing our Website and Services. For any other purposes, we seek your consent beforehand.
Your data is not shared for third-party advertising purposes.
Your rights concerning personal data are thoroughly detailed in this policy.
For any queries, you can reach out to us at [email protected].

Data Controller Information

Renovo Travel is the controller for Visitors, Clients, and Partners’ data. For Representatives’ data, we act as a processor. Partners are independent data controllers.

Renovo Travel Contact Information:

Email: [email protected] for privacy-related inquiries.

Data Collection and Use

Data is collected in three primary ways:

Automatically Collected Data: Website interactions, device and connection info, cookies.
Data You Provide: Includes contact details, account information, preferences, and for clients, medical data necessary for service provision.
Data from Other Sources: From social media and services to our partners.

Data Types and Their Uses

Automatically Collected Data: For website operation, improvement, and security.
Data Provided by You: Essential for delivering services, customer support, and account management.
Data from Partners and Other Sources: Enhances our service customization and capabilities.
Cookies and Tracking Technologies: We employ cookies for website functionality, analytics, and personalization, concerning your cookie management preferences.

Data Sharing and Disclosure

Your data may be shared with authorized third parties, for legal and safety reasons, during business transfers, or with your explicit consent. International data transfers are safeguarded according to GDPR standards.

Data Security and Retention

We implement standard security measures to protect your data, retained only as needed for legitimate business interests and legal compliance.

Minors’ Data

We do not knowingly collect data from individuals under 16 without consent from a parent or guardian.

Managing Your Data

You hold rights to access, rectify, erase, restrict, or object to our data processing. Contact us at [email protected] for concerns or to exercise your rights.